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Nexa Representações
  • AI agents
  • Sales automation

Mortgage broker

Lead service and qualification on WhatsApp, around the clock

An agent that answers and qualifies every lead on WhatsApp, with a dashboard to follow the pipeline.

lead service
24/7
live since
Mar/26
Virthus project
1st

Challenge

Leads kept coming in and had to be answered, qualified and followed up, without someone glued to WhatsApp all day.

Approach

  1. 01

    An AI agent answers every lead on WhatsApp the moment it arrives, at any hour.

  2. 02

    It asks the qualifying questions and records each answer.

  3. 03

    The team follows everything on a dashboard, without opening conversations one by one.

Deliverables

  • Customer service and qualification agent on WhatsApp
  • Lead dashboard with filters, kanban and table views
  • Pipeline numbers: how many came in and how many qualified

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